Call or WhatsApp.
Business phone: 022-35510532
Support hours: 9:00–21:00 IST, all days. For urgent order issues, Telegram is faster than phone.
Support — Contact Us
Contact Us
Real humans, real answers — disputes, refunds and order help.Average first response within a few hours.
Telegram fastestDisputes with order IDReplies within hours
Write to us.
Support email: [email protected]
Include your Telegram ID and order ID. Refund and dispute requests over email get a written reply within 48 hours.
Registered office.
Building No. 05, Thomson Marg, Sector 53, Near LIC Building, Gurgaon, Haryana — 122002, India.
This is our official business address for notices and compliance correspondence.
Raise it right.
For any payment or delivery dispute send: (1) order ID, (2) UPI UTR, (3) crypto TX hash if received, (4) one-line summary. Complete reports are resolved first.
What to expect.
Telegram: usually within minutes in support hours. Email: within 48 hours. Refunds: decided within 48 hours, paid within 24–48 hours of approval.
Not satisfied?
Escalate with your original ticket or order ID and the word ESCALATE. Unresolved grievances are reviewed by a senior reviewer within 7 days.
Fastest help is one tap away.
Open the bot and describe your issue with the order ID.